Sunday, 3:30pm


After Access: An Inquiry into ICT Use Factors for Indian Women

Anindita Paul¹, Kim M Thompson², Jannica Heinström³
¹Indian Institute of Management Kozhikode, India; ²Charles Sturt University; ³Åbo Akademi University


Nations have made great strides in providing physical access to digital technologies and educational opportunities, yet barriers still exist that prevent those who have strong physical and intellectual access to information and communication technology from taking full advantage of the information and opportunities the technology offers. Women in particular are affected by social barriers which may be quite subtle and are easily excluded from taking an active role in the information society. This study explores how Indian women incorporate information and communication technology (ICT) into their daily lives and what aids or barriers they face in the process. This study contributes to an understanding of factors that lead to Indian women’s current use of ICT, reasons why Indian women choose to use ICT, and barriers to this usage.

Information Practices as Vital ‘Deportments’ of Mobile Knowledge Work

Leslie Thomson, Mohammad H. Jarrahi
UNC Chapel Hill, United States of America


This paper presents preliminary findings from an in-depth, exploratory study aimed at gathering an understanding of mobile knowledge workers’ information practices, which are presumed distinct from those of non-mobile, stationary, centrally located workers. Its focus arises from a need to understand more, from an empirical standpoint, about the information practices of this increasingly visible yet understudied population. Semi-structured interviews with sixteen mobile knowledge workers suggest that this demographic hones distinct but intertwined practices around dealing with information. Five of these are discussed here; together, they compose a broader mobile knowledge work ‘deportment’ of sorts. Mobile knowledge workers also appear to use bottom-up technological infrastructures to mediate their information practices, ones that are enacted independently of any organization for which they may work. This is discussed as a ripe area for further research. This paper’s findings are relevant for advancing research around mobile knowledge work and information practices generally, and for organizations seeking to better support the work of their own mobile employees specifically.

“It’s useless for that”: Finding, Frustration, and Fun with Mobile Technology in Outdoor Markets

Tim Nugent, Paris Buttfield-Addison, Christopher Lueg, Julian Dermoudy
University of Tasmania, Australia


This paper reports on the use of mobile technology–specifically, smartphones and tablet computers–in outdoor public markets in Australia and the United States, based on a survey and interview (n=44) conducted with attendees in public markets. After noting that past research in a variety of disciplines is deficient in regards to its assessment of technology use in such public spaces, we explore the different reasons and situations in which mobile technology is used in them, identifying the most prevalent problems and deficiencies encountered. We provide a foundation on which future work that examines communal public spaces and the use of technology can be based, and promote a broader view of how technology is used for information seeking and communication in such spaces.