Information Searching Theory and Practice (Vol. II)
by Marcia Bates
Information Searching Theory and Practice (Vol. 2)
Searching for information—and succeeding in finding it—is a more interesting and complex process than is usually recognized. Even the most sophisticated automated retrieval systems often fail to incorporate all that we know about human searching behavior. Success in seeking information is as much about how the searcher thinks and acts when needing information, as it is about the system itself. It turns out that patterns of human behavior in information searching are quite persistent and substantially independent of the technology used. The discoveries and design suggestions in these fifteen professional papers address how best to help people immersed in seeking information.