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Information at Work (Meet the Authors)

The current Covid-19 pandemic has changed the way we work. Digital meetings, home offices, telecommuting is now our new normal. What does this all mean for information management and information processes in our work? In this Webinar we will discuss current work trends in the light of our book Information at Work.

The book highlights many of the changing aspects of work life that has now manifested during the pandemic, such as peopleless offices. Information at Work guides us through the complexity and messiness of the workplace by showcasing information as the core resource for workplace learning, managing change, developing and implementing organization processes, and creating professional networks.

It provides a comprehensive account of information in the modern workplace, from over-arching themes of information cultures and ecologies to strategic concerns of information management and governance to detailed accounts of issues such as genre, complexity and validity of the information.


Katriina Byström
Katriina Byström is a Professor in Library and Information Science at the Oslo Metropolitan University, Norway. Her research focuses on information flows in the workplace, with particular attention in relationship between work tasks and information activities. Her interests in workplace information range from the impact of task complexity on information activities to the effects of digitalisation on information practices at work. Some years ago, she framed her research on information activities in a wordplay between officeless people and peopleless offices; the former referring to distance workers and the latter to a futuristic organisational change that unexpectedly was realised on a broad front in the spring 2020.




Jannica Heinström
Jannica Heinström is an Associate Professor in Library and Information Science at the Oslo Metropolitan University, Norway. Her research focuses on psychological aspects of information interaction, particularly the role of personality and individual differences. Recent work includes studies on serendipity, information avoidance and everyday information mastering. In a workplace context her work has focused on understanding the role of sense of coherence on information processes such as information sharing.





Ian Ruthven
Ian Ruthven is Professor of Information Seeking and Retrieval at the University of Strathclyde, Scotland. His research seeks to understand how (and why) people search for information and how appropriate use of technology might help them access information more successfully. This brings in a wide range of research including research on the design of information access systems, empirical research on interfaces and user interaction and research on information seeking behaviour. Recent research has included interface design in cultural heritage settings, information seeking studies on information poverty within marginalised groups and studies on how people use online information to create a sense of happiness.