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Webinar on Survey Methods

January 23, 09:15 am (EST)/3:15 pm (CET)

In this webinar organized by the European Student Chapter, Lynn Silipigni Connaway and Marie L. Radford will talk about questionnaires, how to develop them, and the do’s and dont’s in doing so.

If you are interested in this webinar, send us an email ( until January 16th. We will keep you informed on how to participate. The webinar is free of charge.


Lynn Silipigni Connaway, Ph.D., is a Senior Research Scientist and Director of User Research at OCLC Research.

She is the Past President of the Association of Information Science & Technology (ASIS&T) and was the Chair of the American Library Association (ALA) Association of College and Research Libraries (ACRL) Value of Academic Libraries Commitee. Lynn held the Chair of Excellence position at the Departmento de Biblioteconomía y Documentació n at the Universidad Carlos III de Madrid and collaborated with the faculty on user- centered research. Dr. Connaway was a Visiting Researcher in the Department of Information Studies, University of Sheffield scholar and a Visiting Scholar at the Royal School of Library and Information Science, Copenhagen, Denmark. She has received research funding from the IMLS in the US and Jisc and the Arts and Humanities Research Council in the UK. She leads OCLC Research in the digital visitors and residents project and currently is the co- principal investigator of an IMLS- funded project with the University of Florida and Rutgers, The State University of New Jersey, to investigate how late primary, secondary, and community college STEM students judge credibility of digital resources in absence of human sources. Lynn also is the project lead on ALA ACRL “Action- Oriented Research Agenda on Library Contributions to Student Learning and Success.”

Dr. Connaway is the co- author of the 4th and 5th editions of Basic Research Methods for Librarians and of the 6th edition, titled Research Methods in Library and Information Science. She has authored numerous other publications and frequently is an international and national speaker on how individuals get their information and engage with technology and the assessment and development of user- centered library services. Prior to joining OCLC Research, she was the Vice-President of Research and Library Systems at NetLibrary, the director of the Library and Information Services Department at the University of Denver, and on the faculty of the Library and Informational Science program at the University of Missouri, Columbia. To find out more about Dr. Connaway, visit her Website.

Marie L. Radford is an interdisciplinary scholar with interests in the library and information field, interpersonal communication, and cultural studies.

She is a researcher and consultant in qualitative assessment of library services and programs. Marie L. Radford research focus is on qualitative research, communication within virtual and traditional library contexts, and postmodern approaches to media stereotypes of librarians/ libraries.
Radford’s forthcoming book, Conducting the Reference Interview, 3 rd ed., NY: ALA Editions/ Neal- Schuman, is authored with Catherine Sheldrick Ross and Kirsti Nilsen. Her latest books are: “Library Conversations: Reclaiming Interpersonal Communication Theory for Understanding Professional Encounters,” co- authored with Gary Radford (2017, ALA/ Neal Schuman) and “Research Methods in Library and Information Science,” co- authored with Lynn Silipigni Connaway (2017, Libraries Unlimited).

She received the 2010 ALA/RUSA Mudge Award for distinguished contributions to reference. Radford gives frequent keynote speeches and scholarly papers at national and international library and communication conferences and publishes widely in LISjournals. She is active in both library and communication organizations, including:

National Communication Association (NCA)
Association for Library and Information Science Education (ALISE)
Reference and User Services Association (RUSA)
Association of College & Research Libraries (ACRL)
American Library Association (ALA)